The office · HVAC & plumbing

Dispatch smarter. Quote on the spot.

A First Stop consultant pointing at a dispatch and scheduling board on a wall screen while three technicians listen at a trades shop bench, fittings and gauges on the bench, a service van in the bay behind

On the call, we would ask

  • How many calls a day come in, and how many get booked on the first try?
  • How does a tech price a job at the house, and how often does the office change it?
  • What is on the trucks, and does anyone know until a part is missing?
  • Which service software do you run, and how much of it do you use?