The office·Retail & e-commerce·Where is my order, and other questions
The answer is in the order. Read it to them.
On the call, we would ask
- What share of messages are where-is-my-order?
- How fast does a customer get an answer today, and how many buy elsewhere while waiting?
- Where are the answers: the order system, the catalogue, the policy page?
- What must always go to a person?
Also under Retail & e-commerce
- The count that matches the shelf
- Listings and descriptions, drafted
- Where is my order, and other questions
- Returns handled once