The office·Retail & e-commerce·The count that matches the shelf

The website says three in stock. The shelf says none.

On the call, we would ask

  • How often does the system's count disagree with the shelf, and how do you find out?
  • Which products sell out online while sitting in the stockroom?
  • Who does cycle counts, and on what basis?
  • How are reorder points set, and when were they last changed?