The classroom·The human in the loop·Draft, review, send
The shape that works, and why it keeps working.
On the call, we would ask
- What leaves your business in writing every day, and who writes it now?
- Where would the draft appear so the reviewer sees it without hunting?
- How long should the review take, honestly?
- What is the first thing you would let go out unreviewed, and why?
In this unit: The human in the loop