The classroom·The words vendors use·“Hallucination”, “grounding”, “guardrails”
Three words for one problem and two half-fixes.
On the call, we would ask
- When the vendor says grounded, grounded in what, and can you see it?
- What do the guardrails actually stop, and what happens when they trigger?
- How often does it still get things wrong, measured on their customers?
- What is your check when it does?
In this unit: The words vendors use
- “Agentic” and “autonomous”
- “Enterprise-grade” and “secure”
- “Powered by”, “built on”, “trained on”
- “Hallucination”, “grounding”, “guardrails”