The classroom·What an agent is·When you don't need an agent
A rule is cheaper than a robot.
On the call, we would ask
- Could you write the steps for this job on an index card?
- Does the software you already run have an automation feature nobody has switched on?
- How often does the job need a judgement call, honestly?
- What would the agent do that a rule could not?
In this unit: What an agent is
- What an agent can touch
- Where an agent stops and asks
- Agents that run on a schedule
- When you don't need an agent