The office·Maintenance and work orders·From the fault to the work order
The operator said it's making that noise again. That is a work order.
On the call, we would ask
- How does a fault get reported today, and how much of it gets written down?
- How long from the operator noticing to a work order existing?
- Where is the history of that machine, and who reads it before a repair?
- Which parts does that fault usually need, and are they on the shelf?
Also under Maintenance and work orders
- From the fault to the work order
- Preventive schedules that follow use
- The knowledge in the tech's head