The office·Quality and inspection data·From the data to the report
The customer wants the report by Friday. The data has been there since Tuesday.
On the call, we would ask
- How many hours a week go into assembling reports from data that already exists?
- How many formats do your customers require?
- What gets checked on a report before it is signed?
- Which reports are a signature with legal weight?
Also under Quality and inspection data
- Results as they happen
- From the data to the report
- Root cause, with a person