The office·Scheduling and dispatch·Reacting to the floor
The machine went down at ten. The schedule found out at four.
On the call, we would ask
- How does the schedule find out that something changed on the floor?
- How long between the change and the re-plan?
- Who tells the floor, and how?
- What must never change without a person saying so?
Also under Scheduling and dispatch
- What the scheduler knows
- Sequencing against the real week
- Reacting to the floor