The office·Scheduling and dispatch·What the scheduler knows

Half the schedule is in the system. The other half is in one person's head.

On the call, we would ask

  • If the planner was out for a month, what would the schedule lose?
  • Are the routings and cycle times in the system true?
  • Which constraints are unwritten: skills, tooling, the machine that runs hot?
  • How long does building the week take?