The office·Hospitality & food service·Bookings and questions, at any hour
Table for six on Saturday, and is the terrace covered?
On the call, we would ask
- How many calls come in during service, and who answers them?
- What do people ask that is already on the website?
- How many bookings are lost to voicemail?
- What must a person always handle: allergies, large parties, complaints?
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Also under Hospitality & food service
- Bookings and questions, at any hour
- The staff schedule, drafted
- Supplier invoices and the walk-in count
- The guest still gets a person