The office·Hospitality & food service·The guest still gets a person
Automate the back office so the front of house can look up.
On the call, we would ask
- What would a regular say your place is for?
- How much of a shift does the front of house spend on admin rather than guests?
- Where would a guest be annoyed to meet a tool?
- Where would they never know?
Also under Hospitality & food service
- Bookings and questions, at any hour
- The staff schedule, drafted
- Supplier invoices and the walk-in count
- The guest still gets a person